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Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Elmo, MN

Responsive recruiter
Replies within 24 hours
Benefits
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI’ve been with State Farm since 2015 and have spent the last decade building a career around protecting what matters most to people. Originally from Minnesota, I graduated from the University of Minnesota–Twin Cities in 2012. I’m also a proud dad to an amazing daughter who keeps me busy with gymnastics meets and soccer games. Outside the office, I’m all about staying active—whether it’s playing golf, traveling, or spending time with family, friends, and my beloved dog.
Our agency is currently a small but dedicated team of two full-time team members and one part-time intern, and we’re looking to grow. We’re passionate about what we do and love helping people navigate important life decisions through insurance and financial services.
If you’re a motivated self-starter who’s ready to make a difference and earn a great income while doing it, we’d love to connect with you.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Michael Theisen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $40,000.00 - $58,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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