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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joan Brandon

March 11, 2025

5  out of  5
rating by Joan Brandon
"Mike Theisen was very helpful with us We Enjoyed working with him, I would recommend him to friends and family members thanks State Farm.."
We responded:
"We’re honored by your positive feedback, Joan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim McKliget

March 10, 2025

5  out of  5
rating by Tim McKliget
"Very friendly and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts, Tim! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janice Johnson

February 28, 2025

5  out of  5
rating by Janice Johnson
"Well, Rachel was great! She has been very patient with me and I am thankful for that! She made things simple and clear. But besides lowering my rates and finding an office close by, it was the dogs who won my heart!!8"
We responded:
"We're glad to have you back and we're thankful for your feedback, Janice! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Shakir A Mohamed

February 14, 2025

5  out of  5
rating by Shakir A Mohamed
"Mike theisen agency:- I really appreciate how they serve their customers I like how they always satisfy me with the services and the questions I have"
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MsMovieLover22

February 14, 2025

5  out of  5
rating by MsMovieLover22
"Rachel was awesome to work with, she was very helpful and helped me save so much money by bundling, she also was very responsive. 10/10 recommend working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Asfaw Teka

February 13, 2025

5  out of  5
rating by Asfaw Teka
"The service was quick. Especially zach kept me updated throughout the entire process. He was so friendly and Knowledgeable. Thanks zach!"
We responded:
"Thank you for your review, Asfaw! My State Farm team and I are happy to be your good neighbor!"
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Maggie Bunton

February 10, 2025

5  out of  5
rating by Maggie Bunton
"Zach was helping me while Mike was out of the office and was very responsive to my needs and questions! He made sure to answer all of my questions and more!"
We responded:
"Thank you for your review, Maggie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ananda Houston

February 4, 2025

5  out of  5
rating by Ananda Houston
"Thank you Rachel for helping me make the switch from progressive you were so nice and made everything so easy for me!"
We responded:
"Thank you for your 5-star review, Ananda! My State Farm team and I are happy to be your good neighbor!"
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Ryan Heide

February 3, 2025

5  out of  5
rating by Ryan Heide
"Rachel was extremely helpful and a joy to work with. Made the entire experience a breeze, highly recommend."
We responded:
"We appreciate your review, Ryan! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cheryl Lindeman

February 1, 2025

5  out of  5
rating by Cheryl Lindeman
"The staff is very friendly, knowledgeable and professional. No sales pressure but they take time to explain all your options. I highly recommend their services."
We responded:
"Thank you for taking the time to share your thoughts, Cheryl! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gail and Andy Haering

January 29, 2025

5  out of  5
rating by Gail and Andy Haering
"We are exceedingly happy with this agency. Rachel Mars did a wonderful job in reviewing and explaining insurance coverage and the important options. She walked us through the various products and features and we feel confident we have appropriate coverage. Price and coverage are both important features and given the details of consideration, we were able to make educated decisions without and pressure. Insurance is complicated. Professional guidance is paramount. The coverage we got for hazard, auto, umbrella, life and ID protection are great products that give us peace of mind."
We responded:
"Wow! Thank you, Gail and Andy, for taking the time to share your thoughts! We’re glad to know you’re satisfied with Rachel and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Moussa Dramè

January 28, 2025

5  out of  5
rating by Moussa Dramè
"Très satisfait"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kris Follmer

January 24, 2025

5  out of  5
rating by Kris Follmer
"Rachel and team are great to work with and very flexible. I’m a returning customer because of their persistence and working hard to get my the best deal out there. They work with you as though you are a family member who they want the absolute best for and are happy to explain “insurance-ese” with lots of patience. Good people."
We responded:
"Wow, Kris! Thank you for this amazing review of our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Regan Miller

January 24, 2025

5  out of  5
rating by Regan Miller
"Zach did a great job setting me up with home and auto coverage this week. He was easy to work with and answered all my questions. I recommend Zach and the Theisen agency for your insurance needs."
We responded:
"We’re honored by your positive feedback, Regan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kay Yang

January 22, 2025

5  out of  5
rating by Kay Yang
"Rachel called next day after my quote and was able to help us get a better package then the online quote. Great customer service so far!"
We responded:
"Thank you for the amazing review, Kay! We are excited to help your family with your insurance needs moving forward and greatly appreciate your business. Don't hesitate to reach out to us with any questions or concerns!"
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Donald Cooper

January 22, 2025

5  out of  5
rating by Donald Cooper
"Catherine used her professional persistence to get me the policies I needed for hundreds less than the prior company. She also gave me pay options that split my income so that they all didn't fall in the same pay period. She also provided same day documentation so I could end the policies with other insurances that were acting mischievously with the costs of my insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jose luis Flores

January 20, 2025

5  out of  5
rating by Jose luis Flores
"they are very kind"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bob Meyer

January 8, 2025

5  out of  5
rating by Bob Meyer
"Zach at State Farm was amazing. He was VERY helpful and efficient. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Eddy

January 6, 2025

5  out of  5
rating by David Eddy
"Thank you Rachel Mars for the awesome customer service. It was a pleasure speaking with you."
We responded:
"Thank you for the terrific review, David! We sincerely appreciate your feedback and look forward to speaking with you again soon."
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Anah Schwartz

January 6, 2025

5  out of  5
rating by Anah Schwartz
"Rachel Mars was such a pleasure to work with! My husband and I just moved back to Minnesota from California and she made the transition to a new insurance policy for MN so seamless. She explained our policy to make it easy to understand and highlighted ways to save some money (Drive Safe & Save!). She was so much fun to speak with, it’s like I have a new StateFarm bestie!"
We responded:
"What a terrific review, Anah! We appreciate you sharing your experience with our State Farm office. We certainly do love saving money for our Good Neighbors. If you have any other questions or concerns about your insurance with us, don't hesitate to reach out! Thanks again. "
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Virginia Ellis

January 2, 2025

5  out of  5
rating by Virginia Ellis
"Very friendly and helpful."
We responded:
"Thank you, Ginnie! We appreciate your feedback and your business!"
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Dagmar Christensen

December 9, 2024

5  out of  5
rating by Dagmar Christensen
"The insurance review was very helpful. The office dogs were real bonus. Mike and Rachel are very personable"
We responded:
"Dagmar, thank you for your wonderful review! I'm glad you found the insurance review helpful and enjoyed the company of our pups. We try our best to make sure our wonderful customers feel welcome. If you ever need further assistance, don't hesitate to reach out!"
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maddy ryback

December 5, 2024

5  out of  5
rating by maddy ryback
"I’ve worked closely with Catherine to find the best insurance plan for me. She’s been very efficient and is always just a phone call away for questions or help regarding my plan. I’d recommend anyone to seek insurance through this agency. Overall a very stress free and pleasant experience while dealing with insurance which can be rather stressful."
We responded:
"Maddy, thank you for your wonderful review! I'm glad to hear that Catherine has been so efficient and helpful in finding the best insurance plan for you. It's great to know that your experience with our agency has been stress-free and pleasant. We appreciate your recommendation and are always here for any future questions or assistance you may need!"
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Hunter

December 3, 2024

5  out of  5
rating by Hunter
"Was very fast and easy to get a quote and approval! Looking around for auto insurance was a nightmare trying to understand the coverage but this State Farm made it painless and easy to understand, as well as came in 50% under others while shopping for the same insurance type. Catherine on the team, she did an amazing throughout the process and even set me up to have a peace of mind throughout my account set up and understanding my options and potential risks! Highly recommend"
We responded:
"Hunter, thank you for your fantastic review! I'm glad to know that our team, especially Catherine, made the process of getting a quote and understanding your coverage straightforward and stress-free. It's wonderful to hear that you found our rates competitive and that Catherine provided you with peace of mind. We appreciate your recommendation and are here for any future needs or questions you might have!"
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Jenny Mahler

December 3, 2024

5  out of  5
rating by Jenny Mahler
"I want to say ......wow Rachel answered my call and we talked ...she informed me that I didn't have coverage...I work so much I didn't realize I missed a payment ...she got me on track and now it will be taken out automatically...she stayed and took care of me well past 5 pm..who does that ? Not many . . I want to say thank you Rachel ...Mike you got a good one there .. best wishes for the holidays too all of you Jenny Mahler."
We responded:
"Jenny, thank you for sharing your experience! I'm so happy Rachel was able to assist you and get everything sorted out, even after hours. It's great to know she made a difference for you. We truly appreciate your kind words and holiday wishes. If you need anything else, don't hesitate to reach out. Best wishes for the holidays!"